Article Availability
Our system always automatically takes into account our current stock, i.e. if you
can place an article in the shopping basket, this article is available at the moment.
As soon as you have completed the order, the articles remain reserved for you and
are not available for other customers. You can also put a larger quantity than one
in the shopping basket, if the entire quantity is not available, you will be informed
of this. Then you can adjust the quantities accordingly. Articles that are out of
stock also no longer have a shopping basket symbol. It can always unfortunately
happen that despite good planning some articles are no longer available. We recommend
you order in good time. Generally, in November/December we have nearly all articles
in stock.
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Delivery time
The delivery time is within 4-5 working days (Mastercard, VISA, Mister Cash, iDEAL,
American Express, Giropay, pay on delivery).
Please note in case of advance payment: After we
have received payment, within 4-5 working days.
Express delivery is not possible.
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Tracking UPS parcels
Please click here
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International deliveries
We only deliver to Germany, Austria Holland, Belgium and Luxembourg.
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Size guide
Please click here
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Return consignments
Please click here
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Exchanges
Exchanges are not possible. However, you can reorder the desired item/size from
our webshop (subject to availability). Returns and reorders are handled by our system
as two separate processes.
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Have we received your return consignment?
In the “your account” section, you can see whether we have received your return
consignment. We will return the purchase price amount (less dispatch costs) to you
within 30 days. If you have paid by credit card, we will make the return payment
via your credit card.
Please click here to go to your account
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Request a catalogue
Please click here
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Contact us
Please click here
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Payment methods
Please click here
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Prices
Please click here
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Branches
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Our stock
Please click here
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History
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Link to us
Please click here
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General Terms and Conditions
Please click here
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