Article Availability
Our system always automatically takes into account our current stock, i.e. if you
can place an article in the shopping basket, this article is available at the moment.
As soon as you have completed the order, the articles remain reserved for you and
are not available for other customers. You can also put a larger quantity than one
in the shopping basket, if the entire quantity is not available, you will be informed
of this. Then you can adjust the quantities accordingly. Articles that are out of
stock also no longer have a shopping basket symbol. It can always unfortunately
happen that despite good planning some articles are no longer available. We recommend
you order in good time. Generally, in November/December we have nearly all articles
in stock.
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Delivery time
The time of delivery is (after receiving payment):
Holland & Germany: 1 – 2 working days
Austria, Belgium, Luxembourg, England & France: 2 -3 working days
Switzerland: 3 – 4 working days
Express delivery is not possible.
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Tracking UPS parcels
Please click here
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International deliveries
Delivery is only possible to Germany, Austria, Holland, Belgium, Luxembourg, France, England and Switzerland.
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Size guide
Please click here
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Return consignments
Please click here
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Exchanges
Exchanges are not possible. However, you can reorder the desired item/size from
our webshop (subject to availability). Returns and reorders are handled by our system
as two separate processes.
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Have we received your return consignment?
In the “your account” section, you can see whether we have received your return
consignment. We will return the purchase price amount (less dispatch costs) to you
within 30 days. If you have paid by credit card, we will make the return payment
via your credit card.
Please click here to go to your account
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Contact us
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Payment methods
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Prices
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Branches
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Our stock
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History
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Link to us
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General Terms and Conditions
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