General Terms and Conditions

General Terms and Conditions of Karnevalswierts Webshop BV


Use of the website is subject to the following provisions:


1.      All information on this website is protected by the Dutch Copyright Act and/or Databases (Legal Protection) Act, unless stipulated otherwise by law. Information and products supplied via the website may not be reproduced, stored in a computerised database or made public in any form or in any manner, whether electronically, mechanically, in the form of photocopies or otherwise, unless the prior written consent of “Karnevalswierts Webshop B.V.” has been obtained. Insofar as copies may be made pursuant to art. 16h to 16 m of the Dutch Copyright Act 1912 in conjunction with the Decree of 27 November 2002, Bulletin of Acts and Decrees 575, the fee payable by law for this must be paid to Stichting Reprorecht (Dutch Publishing Rights Organisation) in Hoofddorp (Postbus 3060, 2130 KB).

2.      The website treats information provided by the user as confidential. Information submitted by the user when placing an order with Karnevalswierts Webshop B.V. may be included in a personal data register as defined in the applicable legislation. If the user discovers that information relating to him is not correct, he must notify Karnevalswierts Webshop B.V. of this.

3.      Karnevalswierts Webshop B.V. will treat the user's personal data as confidential and will use this only for its own administration. This personal data will not be made available to third parties.

4.      The total liability of Karnevalswierts Webshop B.V. on account of failure to carry out any performance is – without prejudice to the above – at all times limited to compensation for the direct loss or damage up to an amount equal to the price stipulated for the performance.

5.      Access to the website is granted on a strictly personal basis. A login name, password and/or other means of identification may only be used by the natural person who first registered this information, and solely for his own use of this website. The user is not permitted to use the product information offered via the website in such a way that this leads or may lead to any form of exploitation – commercial or otherwise – of these products or any part thereof by the user or a third party.

6.      Additional terms and conditions of Karnevalswierts Webshop B.V. may apply to the use of products offered via the website, even if these are accessible free of charge.

7.      The General Terms and Conditions of Karnevalswierts Webshop B.V. are given below.

Online Dispute Resolution:
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General Terms and Conditions of Karnevalswierts Webshop B.V.




  1. General provisions


A.1   Definitions

A.2   Applicability

A.3   Offer, order and conclusion of the agreement

A.4   Distance selling

A.5   Prices and rates

A.6   Invoicing and payment

A.7   Delivery and delivery period

A.8   Force majeure

A.9 Retention of title and risk

A.10 Intellectual and industrial property rights

A.11 Personal data

A.12 Warranty for defects and liability

A.13 Termination of the agreement

A.14 Final provisions

A.15 Miscellaneous


A.                   General provisions


A.1.1                    In these terms and conditions, the following terms will have the meanings given below:


Supplier: The private company with limited liability Karnevalswierts Webshop B.V., with registered office and principal place of business at Heliumstraat no. 10 in 6422 PK  Heerlen.


Customer: The person who has concluded an agreement directly with Karnevalswierts Webshop B.V. as referred to in these terms and conditions for the delivery of or to place an order for goods and/or electronic products.


A.1.2                     In writing is to be understood to mean: by letter, by fax or by electronic means.


A.2            Applicability


A.2.1                     These general terms and conditions apply to all offers of the supplier and to all current and future agreements between the supplier and the customer.


A.2.2                     Supplementary and/or deviating terms and conditions of the customer are rejected, unless the supplier has explicitly accepted these in writing.


A.2.3                     Should these general terms and conditions be amended, the amended version will form part of any agreement between the supplier and the customer concluded after the time at which the change comes into force.


A.3            Offer, order and conclusion of the agreement


A.3.1                     All offers of the supplier are entirely without obligation, unless explicitly stipulated otherwise in writing. Should a quotation or offer of the supplier contain an offer without obligation and this offer is accepted by the customer, the customer will, when making a purchase in the store and/or branch, have 14 days within which to exchange the goods and/or products. On request, the customer will be given a credit note for the purchase price. The credit note may not be exchanged for cash.


A.3.2                     When making a purchase via the webshop of the supplier, the customer may return the goods and/or products within 14 days, without giving any reason.


A.3.3                     The agreement between the supplier and the customer will come into effect as a result of an order being placed in writing or verbally (by telephone). By placing a written or verbal order, the customer accepts the general terms and conditions.


A.3.4                    The acceptance by the supplier referred to in the previous subclause may take place via any means of communication. This also applies if the customer has placed the order by means of electronic communication.


A.3.5                     The supplier is not in any way obliged to make means available to the customer for detecting or correcting input errors by the customer. The content of the order placed by the customer as received by the publisher is deemed to be correct. Input errors and other mistakes made when placing the order are for the account and risk of the customer.


A.4            Distance selling


A.4.1                     If and insofar as the customer is a natural person not acting in the course of a profession or business and the purchase falls under distance selling as referred to in article 46a et seq, Book 7 of the Dutch Civil Code, the provisions of this clause A.4 will also apply.


A.4.1.2      Registration


The supplier will register the customer's data free of charge. Any liability of the supplier for the registration of such data is excluded. A copy of a valid identity document may be requested by the supplier. To be registered with the supplier, the customer must truthfully complete the electronic order form on the website and email this to the supplier. When placing an order, the customer chooses a personal user name and password. The user name must not violate the provisions of the law regarding names and/or trademarks. The customer must keep his password secret. The customer declares that he is not bound or obligated in any way as a result of his registration other than to accept these general terms and conditions.  The customer may delete his registration at any time. Changes to personal details must be made by the customer himself and the customer himself is responsible for these.




(1)             Choosing a product. The customer may also select and order products via the website. The product is clearly described and can be ordered to size. The customer may be asked to give his height and weight.


(2)             By clicking on the ordered product on the website, the customer can place this in his virtual “basket”. The total price including VAT will be displayed at the end of the order.


(3)             Before the final order is placed, the customer will be asked whether the quantity and price are correct and to confirm this.


A.4.2                     Contrary to the provisions of clauses A.9.1 and A.9.2, the customer is entitled to cancel the distance purchase within 14 days of receipt of the goods delivered by the supplier, without giving any reason.

You have the right to cancel this contract within 14 days of without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us Karnevalswierts Webshop BV, Heliumstraat 10 in NL- 6422 PK in Heerlen (The Netherlands) of your decision to cancel this by a clear statement by mail: You may use the attached model cancellation form, but is not obligatory.

To meet the cancellation deadline, it’s sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Products purchased via our Webshop may not be exchanged at or returned to our branches.


A.4.3                     In the case described in A.4.2, the consumer must return the delivered goods. Karnevalswierts Webshop BV will pay the amount back within 14 days.


A.4.4                     The right to cancel (see A.4.2.) does not apply to the following kind of contracts:

  • Contracts for that are made tot he costumer’s specifications or are clearly personalised.
  • Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.


A.4.5                     The agreement in electronic form will come into effect by means of a confirmation by the supplier.


A.5            Prices and rates


A.5.1                     Goods are sold, delivered and made available at the prices charged by the supplier at the time of the conclusion of the agreement.


A.5.2                     Unless expressly agreed otherwise with the customer in writing, the prices charged by the supplier are inclusive of turnover tax and any other levies imposed by the government and exclusive of shipping costs.


A.5.3                     The supplier reserves the right to alter the prices. Barring other agreements, amended prices will apply as from the time at which these are introduced.


A.5.4                     Should the price be increased, the supplier will notify the customer of this insofar as this is reasonably possible. If the customer cannot agree to the price increase announced by the supplier, the customer is entitled to dissolve the agreement concluded with the supplier by sending a written extrajudicial declaration to the supplier. Should the supplier not have received such a declaration within 30 days of receipt by the customer of the notification about the price increase, or at least within 30 days of the time at which the customer could reasonably have taken note of the price increase, the customer will be deemed to have agreed to the price increase.


A.5.5                    The supplier is not liable for errors in any offers via the Webshop, catalogue or other promotional offers.


A.5.6                     The shipping costs are depending on the country. The supplier is entitled to change these costs unilaterally, if the cost of shipping increases or decreases. The minimum order amount is €10.00 per purchase.


A.5.7                     The customer will be issued with an invoice, which will be handed over when the goods are delivered. The purchase price is paid in full when the order is placed. The order must be paid for immediately by credit or debit card (no additional charge is levied for this).


A.5.8                     The goods or products will remain the property of the supplier after payment has been made. The customer will become the owner of the products or goods once delivery has actually been made, that is, once the DHL employee has handed the order over to the customer or to the person authorised to take delivery of the order on behalf of the customer. The risk in respect of the goods or products will pass to the customer at the same time as this actual and legal transfer of ownership.



A.6            Invoicing and payment


A.6.1                    In the event of non-payment, the customer will be in default without notice of default being required and the supplier will be entitled to charge the statutory interest as from the due date of the invoice.


A.6.2                     Should the customer fail to make payment or fail to pay on time, the customer will also owe the supplier extrajudicial costs, which will be calculated on the basis of Recommendation II of the Voorwerk 2 report (report on extrajudicial costs from the Netherlands Association for Jurisprudence), without prejudice to the supplier's right to charge the customer the actual costs incurred and any judicial costs, should these exceed the amount calculated in this way.


A.6.3                     Should the customer fail to make payment or fail to pay on time, or should the customer fail to properly fulfil any obligation incumbent upon him, the supplier will be entitled to dissolve the agreement without judicial intervention and to cease any further delivery, without prejudice to the right of the supplier to demand fulfilment or compensation for the loss or damage suffered as a result of the dissolution of the agreement, from the customer.


A.7            Delivery and delivery periods


A.7.1                     The supplier will ship the goods and/or products within one week.  


A.7.2                     The supplier is entitled to suspend the fulfilment of its obligations vis-à-vis the customer for so long as the customer has not fulfilled all his payment obligations arising from any legal relationship with the supplier. This suspension will apply until the customer has fulfilled his obligations vis-à-vis the supplier in full. Should unforeseen events, including strikes, government measures, disasters, delays and unforeseen machine failures, occur, the supplier will be entitled to extend the delivery period by at least the period during which these circumstances continue to exist. The supplier may dissolve the agreement.


A.8            Force majeure


A.8.1                     Force majeure is to be understood to mean any failure to execute the agreement which cannot be attributed to the supplier or customer since it is not due to fault on the part of the supplier or customer and the customer is not accountable for this by law, by juristic act or according to generally accepted standards.


A.8.2                     In the event of temporary force majeure, including where the goods/products ordered by the customer are temporarily out of stock, the supplier is entitled to extend the envisaged delivery period by the period during which the situation of force majeure lasts.


A.8.3                     In the event of permanent force majeure, which is to be understood to mean circumstances beyond the control of the supplier and customer and over which the supplier and customer cannot reasonably be expected to exert any control, and which make it impossible to deliver the goods or make these available, including where the goods purchased have been sold out, the supplier or the customer will be entitled to dissolve the agreement without judicial intervention. In the event of force majeure, the customer cannot claim any compensation for the loss suffered by him from the supplier, without prejudice to the provisions of article 6:78 of the Dutch Civil Code.


A.9          Retention of title and risk


A.9.1       The supplier will retain ownership of all (movable) goods delivered to the customer by it for so long as the customer has not fulfilled all his (payment) obligation(s) vis-à-vis the supplier pursuant to the agreements, deliveries or making goods or products available, including claims with regard to any failure in the performance of such agreements.


A.9.2       The customer undertakes, now and for henceforth, to establish a non-possessory pledge on all the (movable) goods referred to in clause A.9.1, at the first request of the supplier, insofar as the supplier's retention of title in respect of these goods may prove to have been extinguished at any time, or to provide other security for the benefit of the supplier.


A.9.3       The risk in respect of the goods or products delivered or made available to the customer by the supplier will be borne by the customer as from the time of the actual delivery of such goods or products to the customer.


A.10          Intellectual and industrial property rights


A.10.1       All copyright and any other intellectual and industrial property rights as well as similar rights, including related rights and rights relating to the protection of databases, information and/or performances in respect of or in relation to the goods or products delivered and/or made available to the customer by the supplier, are vested solely in the supplier. For the application of this clause A.10, “supplier” is also to be understood to mean a third party from whom the supplier has acquired rights, as referred to herein, under licence with regard to the goods and products referred to herein.


A.10.2       Unless the prior written consent of the supplier has been obtained, the customer may not (and this applies, if necessary, in addition to the copyright or related rights of the supplier as referred to in clause A.11.1) reproduce or make public (reproductions of) all or part of any goods or products delivered and/or made available to the customer by the supplier if this is done (a) for the benefit of an undertaking, organisation or institution, (b) for home study or use which is not strictly private in nature or (c) for inclusion in any daily or weekly newspaper, magazine or journal (in digital form or otherwise) or in a radio or television broadcast, unless these general terms and conditions provide otherwise.


A.10.3       No provision of the agreement concluded with the customer or agreements arising therefrom between the supplier and the customer will have the effect of wholly or partially transferring the rights referred to in clause A.10 to the customer unless expressly agreed otherwise in writing.


A.10.4       Should it come to the customer's notice that third parties are infringing the rights referred to in clause A.10.1, the customer must immediately notify the supplier of this in writing. The customer must not take action, at law or otherwise, in any way whatsoever against such an infringement unless the written consent of the supplier has been obtained. Should the supplier decide to take action against infringing third parties, at law or otherwise, the customer must provide all the assistance requested by the supplier, at the supplier's expense.


A.10.5       The customer may not alter or remove or arrange for the alteration or removal of any notices relating to rights as referred to in clause A.10.1 or notices with trademarks or trade names of the supplier or third parties placed in or on the goods or products delivered or made available to him, all in the broadest sense.


A.11          Personal data


A.11.1       Unless the parties expressly agree otherwise, the customer is obliged to notify those persons whose personal data has been included in the addresses made available of the fact that the personal data relating to them has been made available to the customer by the supplier.


A.11.2       The customer must furthermore fulfil all the obligations incumbent upon him in respect of privacy legislation.


A.11.3       The customer hereby indemnifies the supplier against all claims of third parties against the supplier resulting from the customer's failure to (fully) fulfil the provisions of this clause.


A.12          Warranty for defects and liability


A.12.1       In defects of the goods we are liable under the applicable for the legal rules.


A.12.2       Compared to entrepreneurs is the warranty period on us tagged - provided terms of 12 months.


A.12.3       Claims of the buyer for damages, irrespective of the legal reason, are excluded. Thereof excluding claims for damages from injury to life, body, health, or from the violation of essential contractual obligations (cardinal obligations) as well as the haf-tung for other damages that are on an intentional or grossly negligent breach of duty of the supplier, its legal representatives or Erfüllungsge aid is based. Essential contractual obligations are those, the fulfilment of which is necessary to achieve the objective of the Treaty.


A.12.4       For the breach of essential contractual obligations we stick only to the typical contract, foreseeable damage, if this was simply negligence causing issues, unless it's to damage claims of the customer an injury of life,. of the body or the health.


A.12.5       The restrictions of paragraphs A. 12.3. and A. 12.4 also apply to our legal representatives and vicarious agents, if claims directly compared these are to be made.


A.12.6       Resulting from the paragraph A. 12.3 and A. 12.4 deriving Haftungsbeschrän effects do not apply if we have maliciously concealed a defect of the goods or assumed a guarantee for the condition of the goods. The same applies if we have reached an agreement about the nature of the goods with the customer. The provisions of the product liability Act remain unli - stems.


A.12.7       We ask the buyer to inspect the goods supplied to him and to reclaim goods with apparent shipping damage when the instrument company. Please put us also in knowledge. We expressly point out however, that it has no effect on the Gewährleistungsrech-te of the customer, if he does not comply with this request."


A.13          Termination of the agreement


A.13.1       The supplier is entitled to dissolve the agreement with the customer with immediate effect by means of a written notification and without (further) prior notice of default should:

·             The customer, despite having been given proper notice of default, fail imputably in the fulfilment of any obligation incumbent upon him;

·             The customer be declared bankrupt, submit a request for the application of a debt rescheduling arrangement or be placed in receivership or under administration;

·             The customer's goods be attached in connection with substantial debts and this attachment lasts for longer than two months.


A.13.2       Should the agreement be terminated, all payments owed by the customer to the supplier will be immediately due and payable in full.


A.13.3       The supplier will never owe the customer any compensation or payment on account of the aforementioned termination of the agreement, without prejudice to the supplier's right to claim full compensation on account of the customer's violation of his obligations as referred to above and without prejudice to the other rights to which the supplier is entitled in this regard.


A.14          Final provisions


A.14.1       On agreements between the supplier and the customer shall apply the law of the Netherlands, to the exclusion of the UN purchase right. The legal rules to limit the choice of law and the applicability of fundamental gender rules in particular. of the State in which the customer as a consumer has his habitual residence, shall remain unaffected.


A.14.2       If the customer is a merchant, a legal person of under public law or a special fund under, is place of jurisdiction for all disputes arising from contractual relations between the customer and the supplier the seat of the suppliers.


A.14.3       The contract remains, even when legal ineffectiveness of individual point, binding in its other parts. Rather than the invalid points appear the statutory provisions, if any. As far as this would constitute an unreasonable hardness for a Contracting Party, the contract is un-effective but as a whole.


A.15          Miscellaneous


A.15.1       All notifications within the framework of the fulfilment of the agreement(s) concluded between the supplier and the customer and these general terms and conditions must be made in writing.


A.15.2       All costs incurred by the supplier, both at law and otherwise, to preserve or exercise its rights vis-à-vis the customer pursuant to the agreement concluded with the customer and/or these general terms and conditions, will be for the account of the customer.



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